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Seller privacy Policy

1. Introduction

Welcome to Mom's Foood food delivery application. We are dedicated to protecting the privacy and security of our restaurant partners. This privacy policy details how we collect, use, and share information about restaurant owners. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect and process the following types of information about restaurant owners:

personal Information:

Name: We collect the full name of the restaurant owner or the authorized representative.

Contact Details: This includes your email address and phone number for communication purposes.

Business Information:

Restaurant Name: The official name of the restaurant as registered.

Address: The physical location of the restaurant

Menu Details: Information about the dishes and beverages offered by your restaurant.

Operational Hours: The working hours of the restaurant.

Other Relevant Business Information: Any additional information relevant to your business operations and services.

Usage Data:

Interaction Information: Data on how you interact with our application, such as navigation patterns, access times, and other activity data.

Device Information:

Device Details: Information about the devices (such as smartphones, tablets, etc.) you use to access our services.

3. How We Use Information

We use the information we collect for various purposes, including:

Service Delivery:

Restaurant Listing: To facilitate the listing of your restaurant on our platform, ensuring customers can find and order from your establishment.

Order Processing: To manage and process customer orders efficiently.

Delivery Management: To coordinate and manage the delivery of orders.

Order Updates: To send you real-time updates and notifications about orders.

Compliance:

Legal Obligations: To comply with legal requirements and regulations.

Rights Protection: To protect our rights, the rights of our users, and the rights of others in accordance with applicable laws

4. Sharing Information

We may share your information with the following entities, only when necessary:

Delivery Partners:

Necessary Information: We share information required to complete deliveries, such as your restaurant’s address and contact details.

Legal Authorities:

Legal Compliance: If required by law or if we believe that sharing your information is necessary to protect our rights, property, or safety, we may disclose your information to legal authorities.

5. Data Security

We employ a range of security measures to safeguard your information, including:

Encryption:

Data Protection: We use encryption to protect your data both in transit and at rest, ensuring it is secure from unauthorized access.

Access Controls:

Restricted Access: Access to personal and business information is restricted to authorized personnel only

Monitoring:

System Surveillance: We regularly monitor our systems for potential vulnerabilities and attacks to ensure your data remains secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Additionally, we may retain information to:

Legal Compliance: Comply with legal obligations

Agreement Enforcement:Enforce our agreements and policies.

7. Your Rights

You have several rights concerning your information, including:

Access:

Right to Access: You can request access to the information we hold about you.

Correction:

Right to Correct: You can request correction of any inaccurate or incomplete information.

Deletion:

Right to Delete: You can request the deletion of your information, subject to certain legal and contractual obligations.

Objection:

Right to Object:You can object to the processing of your information in certain circumstances.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our application and, where appropriate, by other means such as email notifications. It is advised to review this policy periodically for any updates

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: support@momsfoood.com.

Address: H.No.:- 1-25, ayyapa society, Chandra naik nagar, Thanda, Madhapur, Hyderabad, Telangana, 500081

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